Return & Exchange Policy

We want you to love your Navata purchase. If for any reason you are not satisfied, we offer hassle-free returns and exchanges:

Eligibility

• Return or exchange requests must be raised within 48 hours of delivery.
• Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.
• Products showing signs of wear, damage, or alterations will not be accepted.
• Sale, discounted, or customized items are not eligible for return/exchange.

Process

1. Email us at navatabynikita@gmail.com with your order number and reason for return/exchange.
2. Once approved, we’ll guide you through the return process.
3. Customers bear the return shipping cost unless the item is defective or incorrect.

Refunds & Exchanges

• For exchanges, once we receive the item, the replacement will be shipped within 48 hours.
• For refunds, the amount will be credited to your original payment method within 7–10 business days after we receive the product.